The effort the hotel made to correct the issue that booking made. Booking cancelled our reservations for three days and was charged for the room.
Mary
marzec 2023
The price and location were really good. It's in a space that is quiet and cozy but not too far from excitement in all directions.
Fereisie
sierpień 2023
Was here for Mardi Gras, so the location is excellent! Parades pass right by hotel on St. Charles, quick walk to French Quarter and not too bad a walk to the Garden District, or anywhere in downtown. Hotel staff is very friendly and helpful, room had refrigerator, bed was very comfortable, room was sizable. They sell tickets to the stands out front (we didn't buy any) so that is convenient. Desk clerks were very nice and friendly, so were the housekeepers and maintenance and security staff we encountered.
Allfivegreenes
marzec 2022
I more than appreciated and enjoyed the top floor room on the corner of hotel. The view of the city was spectacular. I did not expect such a room especially since booking onine via an app, I assumed I wouldnt be provided such a room. Taylor went over and beyond my expectations. Due to her choice...my fiance and I stayed longer than anticipated (a week). I'd even had an unexpected situation come about that left me with over booking. Gary ( the manager) made it such an ease to correct the problem. Their hospitality and customer service made our stay exceptional. Chanel and Kim was also a great help to us during our stay. Their attitudes made the only negative encounter (the older african american lady who's always remained sitting behind the front desk working the wee hours) not even matter. Last but not least the restaurant and bar "Cafe on the Corner" sealed the deal. "My bartender" lol Kenneth made my days. He recommended my meal (grilled red fish) and it was delicious. He was great to converse with from the start and loved getting to know. He was gracious to us as well as the other guest I witnessed him serving. I personally truly appreciated his personality and relatability.
Angieldb
marzec 2022
Good location, you can visit bourbon street and when you’re done go away from the chaos. The staff also went ahead and upgraded our standard room to a sweet and no extra charge.
Matthew
wrzesień 2023
Great location on the Mardi Gras parade route! Close to public parking. Able to purchase parade stand tickets and there is a good arm band system for entrance to hotel and different colors of armbands for different access to stand areas.
Patricia
marzec 2022
Our room was clean and had everything we needed. We used the coffee maker and refrigerator and desk. Bathroom had all the essential stuff. We were perfect walking distance to everything WW2 museum, convention center, French Quarter, and more.
Rachel
maj 2023
Had everything we needed. Very comfy bed, good facilities, strong water pressure in shower. Staff were extremely friendly and helpful with any issues we had. Didn't take long to get into the French Quarter from where we were staying, plus hotel was directly on parade route which was amazing!
Lm
luty 2022
Staff was EXCELLENT-Very friendly and professional...check in was seamless.
Elizabeth
luty 2022
We had a great time, the hotel was right on the Parade route for Mardi Gras 2022. It was really cool to just walk out and start enjoying the festivities. It was a great value, a little dated but unbeatable for the price and location!
Joshua
marzec 2022